AI with Purpose: How Inclusive UX Makes AI Smarter and More Usable

AI products are only as good as the range of people they are designed to serve. When a voice assistant cannot understand a user with a speech impairment, that is not a technical limitation. It is a design failure. When a recommendation engine consistently surfaces irrelevant results for users outside its dominant demographic, that is not a data problem alone. It is a UX problem.

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